Post by account_disabled on Nov 10, 2017 7:10:04 GMT -5
Hi,
When the user came back, the usb mouse and keyboard aren't recognized in Windows. I have tried using different devices and using all usb ports, they DO work at BIOS, so i am able to get into the BIOS and access safe mode and everything else. but once windows boots up and gets to the logon screen, they freeze up and are useless. I ran recovery console with an install disk and ran chkdsk /r. It said it fixed 1 or more errors. rebooted but still they aren't working. PC is a small ACER desktop, no PS2 ports so i can't try that. i can't find an adapter either.PC is running Windows XP Pro SP3. oh, and i also tryed running ERD 2005 and use system restore but when i click system restore, it doesn't respond. if i click it again it tells me too many processes are running, please stop some.
Any idea?
Please help.
Thanks!
I didn't find the right solution from the Internet.
References www.howtogeek.com/forum/topic/usb-keyboard-and-mouse-not-recognized-at-windows-logon
animation videos
When the user came back, the usb mouse and keyboard aren't recognized in Windows. I have tried using different devices and using all usb ports, they DO work at BIOS, so i am able to get into the BIOS and access safe mode and everything else. but once windows boots up and gets to the logon screen, they freeze up and are useless. I ran recovery console with an install disk and ran chkdsk /r. It said it fixed 1 or more errors. rebooted but still they aren't working. PC is a small ACER desktop, no PS2 ports so i can't try that. i can't find an adapter either.PC is running Windows XP Pro SP3. oh, and i also tryed running ERD 2005 and use system restore but when i click system restore, it doesn't respond. if i click it again it tells me too many processes are running, please stop some.
Any idea?
Please help.
Thanks!
I didn't find the right solution from the Internet.
References www.howtogeek.com/forum/topic/usb-keyboard-and-mouse-not-recognized-at-windows-logon
animation videos