Post by account_disabled on Nov 13, 2017 0:47:46 GMT -5
Hi,
The problem happens when I'm running a gaming program. I can't exactly say when it happens because it seems random, but when it happens, my mouse and keyboard stop working. The computer runs smoothly and all processes seem to run normally. I sometimes run firefox as well using pandora, and pandora still runs when this happens... thus nothing is stalling besides my keyboard and mouse. In addition, my USB headset still responds (although I use a push to talk key from the keyboard, so I can't talk on the headset).
Just some additional information. When I unplug my keyboard / mouse. I would typically hear the sound telling my that it was unplugged. When this bug happens, I don't hear any sounds of that sort when I unplug / plug in my USB devices. All other sounds are running though (such as pandora, game sounds, etc).
Please help.
Thanks!
I didn't find the right solution from the Internet.
References h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/Mouse-and-Keyboard-hang-stop-working-at-same-time/td-p/1341779
animated whiteboard videos
The problem happens when I'm running a gaming program. I can't exactly say when it happens because it seems random, but when it happens, my mouse and keyboard stop working. The computer runs smoothly and all processes seem to run normally. I sometimes run firefox as well using pandora, and pandora still runs when this happens... thus nothing is stalling besides my keyboard and mouse. In addition, my USB headset still responds (although I use a push to talk key from the keyboard, so I can't talk on the headset).
Just some additional information. When I unplug my keyboard / mouse. I would typically hear the sound telling my that it was unplugged. When this bug happens, I don't hear any sounds of that sort when I unplug / plug in my USB devices. All other sounds are running though (such as pandora, game sounds, etc).
Please help.
Thanks!
I didn't find the right solution from the Internet.
References h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/Mouse-and-Keyboard-hang-stop-working-at-same-time/td-p/1341779
animated whiteboard videos